Troubleshooting

If our videos dont play for you:

1. You probably need the proper codec if the file extension is .AVI then go to www.divx.com and download the free codec, you wont need anything else. Install it and enjoy the video.

2. If the extension is .wmv you will have to play it with windows media player or compatible software

3. If the extension is mpg you may need the mpg2 (dvd) codec you can get it free most anyplace if you have trouble finding it google klite codec and get the free k-lite codec pack which has every codec known to man. I only recommend this if you cant get a free MPG2 codec elsewhere because K-lite has many codecs that you will never need.

4. If the extension is .mp4 you need the H.264 codec

NEVER PAY for a codec, quality codecs are always available free from microsoft, apple, adobe and others.